Surati Jewellery Factory offers jewellery collections, custom-design support and OEM/private-label manufacturing services from Surat. Product and documentation details are confirmed for each applicable design or order.
Our published location is in Vesu, Surat, Gujarat. Contact details and the map are available on the Contact page.
Jewellery production and sourcing requirements depend on the product or manufacturing order. Contact the team for the applicable production location, material specification and documentation.
Yes, our entire collection is available to browse online. Visit our website for the latest designs and collections.
We offer seasonal promotions, festive discounts, and exclusive offers for registered users. Subscribe to our newsletter to stay updated.
Please contact our team to confirm whether gift cards are currently available before making a purchase decision.
In most cases, yes. Contact our customer support with product details, and we’ll do our best to assist.
Absolutely! Our designers can help bring your unique ideas to life.
Yes, we offer customization options. Please get in touch for details.
It depends on the product. Details are mentioned in the product description.
Yes, contact us for special sizing options.
Use the available size guidance or contact our Surat team for assistance before ordering.
Sourcing and certification documentation varies by product and order. Ask our team to confirm the applicable supplier or laboratory documentation before purchase.
Packaging depends on the product and order type. Retail and private-label packaging requirements can be confirmed before checkout or production.
Documentation varies by product, stone and order specification. The applicable certificate, hallmark or laboratory report will be identified in the product or order confirmation.
Yes, we can provide a duplicate certificate upon verification. Please contact our support team.
Resizing eligibility and charges depend on the ring design and order. Contact us with the product and size details for confirmation.
Eligible unused solitaires may be returned within the published 30-day window when all applicable packaging and documentation requirements are met. Review the Return Policy for exclusions.
Initiate a return from your account or contact customer service. We’ll guide you through the process.
Simply browse our collection, add your favorite item to the cart, and proceed to secure checkout.
Contact our customer-care number to confirm whether assisted ordering is available for the product you want.
Yes, an order confirmation email will be sent immediately after placing the order.
You can cancel your order before it is shipped by logging into your account or contacting our support team.
Once shipped, a tracking ID will be shared via email/SMS. Use it to track your order on the courier’s website.
Yes. Retailers and brands can submit product category, target market, design, sampling, packaging and volume requirements through our OEM request form.
MOQ depends on the product, materials, design complexity and packaging requirements. Submit your expected quantity through the RFQ form and the team will confirm feasibility and the applicable MOQ.
Yes. The OEM request form accepts a PDF, JPG or PNG reference file. Add your sampling expectations so the team can review the development scope.
